Our Appliance Repair Policy
At EAS Repair & Installation, we believe appliance repair should be clear, honest and professional from the first call to the final repair. This page explains our service fee, diagnostic process, warranty, payment options and general repair policy for customers across Toronto and the GTA.
Service Call & Diagnostic Fee
Our appliance repair service fee starts from $95. This fee includes the technician coming to your location, inspecting the appliance and diagnosing the problem. After diagnosis, we provide a repair quote that includes the expected labour and parts required for the repair.
You can choose to proceed with the repair right away, or you can pay the service fee and decide later. If you decide to move forward with the repair, the service fee may be waived or applied toward the repair so you are not paying an extra visit charge for the same issue.
What Happens During a Service Visit?
1. Appointment
You call us or submit a service request online. We confirm your appliance issue, location and appointment availability.
2. Diagnosis
Our technician inspects the appliance, checks the symptoms and identifies the likely cause of the problem.
3. Quote
We explain the issue and provide a repair quote before moving ahead with the repair.
4. Repair
If you approve the quote, we complete the repair when possible and explain any next steps if parts are required.
Repair Quote & Approval
We do not want customers surprised by repair costs. After diagnosis, our technician will explain the issue and provide a quote for the repair. You are not required to approve the repair if you decide not to proceed.
If the appliance is older, badly damaged or the repair may not be worth the cost, we will do our best to give practical advice before you spend money on unnecessary repairs.
Warranty on Appliance Repairs
EAS Repair & Installation provides warranty coverage on appliance repairs. Warranty periods may range from 30 days to 6 months, depending on the repair type, appliance issue, replacement parts used and the nature of the completed service.
If the same issue returns within the applicable warranty period, please contact us as soon as possible. Warranty coverage applies to the specific repair performed and may not cover unrelated failures, new appliance problems, misuse, external damage, blocked vents, plumbing/electrical issues or manufacturer-related defects outside the repaired part.
Payment Options
Our prices are pre-tax unless otherwise stated. We accept several convenient payment methods for appliance repair service.
Appliance Repair Service Areas
Our appliance repair policy applies to service appointments across
Toronto,
Newmarket,
Richmond Hill,
Vaughan,
Markham,
North York,
Mississauga,
Aurora and nearby GTA communities.
Repair Services Covered by This Policy
This policy applies to our major appliance repair services, including:
Special Offers & Discounts
If you are using a special offer, please mention it when booking your appointment. Discounts must be confirmed before or during the service visit and may not be combined with other promotions unless approved by EAS Repair & Installation.
Important Service Notes
- Service fee starts from $95 and may vary depending on location, appliance type and service requirements.
- Repair quotes are provided after diagnosis.
- Prices are pre-tax unless otherwise stated.
- Warranty length depends on the repair and part type.
- Warranty applies to the specific repair performed, not unrelated appliance problems.
- Parts availability may affect repair timing.
- Same-day appointments may be available depending on location and schedule.
- Final policy details can be confirmed when booking your service appointment.
Policy FAQ
How much is the appliance repair service fee?
Our service fee starts from $95. It includes the technician visit and appliance diagnosis. The final amount may depend on your location, appliance type and service needs.
Do I have to repair the appliance after diagnosis?
No. After diagnosis, you can decide whether to proceed with the repair. If you choose not to repair, you simply pay the service fee.
Is the service fee waived if I approve the repair?
In many cases, the service fee may be waived or applied toward the repair when you proceed with the recommended repair for the same issue.
What warranty do you offer on repairs?
Repair warranty may range from 30 days to 1 year depending on the repair, appliance issue and part type. Warranty details can be confirmed during the service appointment.
What payment methods do you accept?
We accept major credit cards, cheque, cash and e-transfer.
Are prices before tax?
Yes. EAS Repair & Installation prices are pre-tax unless otherwise stated.
Do you provide appliance repair in Toronto and the GTA?
Yes. We provide appliance repair service across Toronto and the GTA, including Vaughan, Richmond Hill, Markham, North York, Mississauga, Newmarket, Aurora and nearby communities.
Who should I contact if I have a question about a previous repair?
Please contact EAS Repair & Installation with your name, service address, appliance type and repair details so our team can review your concern.
Questions About Our Policy?
If you have questions about our appliance repair service fee, warranty, payment options or appointment process, contact EAS Repair & Installation before booking your service call. We are happy to explain the process clearly.
This page is intended to explain our general appliance repair policy. Final service details, fees, warranty coverage and repair options may depend on the appliance, issue, parts availability, location and technician diagnosis.